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Kjetil Gilje Manager Customer Support FAX: +47 5276 3259

Martin Skartland Helpdesk FAX: +47 5276 3250

We state a minimum storage life of 10 years for monitors, if storage conditions are fulfilled.

Storage Conditions:
- Humidity controlled storage (10C/50F to 27C/80F & <75% RH).
- No direct sunlight exposure.
- Products will need to be powered up once a year.





It is highly recommended to periodically power up the monitors during extended storage times. Period: once a year.





Hatteland Displays recommendation for Power-up a stored monitor is as follows:

Power up sequence:
- Apply current.
- Check that the signal source selected is Analog RGB1 in the OSD menu.
- Check that the brightness level on the LEDs and back light can be adjusted using the "+" and "-" buttons, or using the potentiometer if this is installed.
- Press both hot keys and verify that they are "no function".
- Monitor shall run for 2hrs, minimum. Apply any kind of picture.
- Turn off the display by pressing the Menu button for about six seconds.
- Check that the LEDs are turning one by one for a full circular rotation before the video source menu is displayed.
- Once the menu is displayed, all 8 LEDs shall glow red.

Hatteland Display recommends to track such power up by document/checklist.





Hatteland Display is open to negotiate at such request. Because of Costs, following considerations shall be done at least:
- Product type.
- Product value.
- Number of units.
- Contract to define such long-term storage.








Hardware Code 01 (HW01) are a series of technical and mechanical improvements engineered for our Maritime Multi Display (MMD) Series 1 range and are valid for 19, 20 and 23 inch products. In the latest revisions of the user manual (rev20 and up) the differences is explained between HW01 and pre-HW01 models.

The process of implementing HW01 for the products was performed during Q2 2005 to Q4 2006.





The cause for this is that some selected non-bonded TFT products is near hermetically packaged in Norway. The packing material consists of A & B components heated up and mixed together. When mixed, it holds 60 degrees celcius and keeps falling during the first minutes after packing. However, some temperature will naturally stay for longer. During the fall and winter in Norway, temperature and humidity will naturally change. When a TFT product is received (often the day after, or on the same day) in another warmer country, customers might experience dew condensation in edges of screen (approx. 1-2cm). Please note that from 2006, we pack 90% of our products in prefabricated expanded polyester foams or Stratocell® Polyethylene Fabrication Foams, so the problem described here is of less relevance.

One solution is to power on the TFT product and set brightness to 100%. Turn off any automatic screensavers on PC or similar. During minutes the dew will be gone. To speed up the process, use a fan heater for a reasonable time. Do not overheat the TFT product.