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Monday, February 26, 2018

Engineering Change Notification (ECN)

New internal Memory Chip (on video scaler) for Industrial Standard Displays (STD) - Series X

Hatteland Display hereby informs about changes for the following model(s):


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HD 12T21 STD-xxx-xxxx HD 15T21 STD-xxx-xxxx


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HD 17T21 STD-xxx-xxxx HD 19T21 STD-xxx-xxxx


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HD 24T21 STD-xxx-xxxx HD 26T21 STD-xxx-xxxx


CHANGE(S) APPLIES FOR THE FOLLOWING HATTELAND DISPLAY® PRODUCT(S):
HD 12T21 STD-xxx-xxxx
HD 15T21 STD-xxx-xxxx
HD 17T21 STD-xxx-xxxx
HD 19T21 STD-xxx-xxxx
HD 24T21 STD-xxx-xxxx
HD 26T21 STD-xxx-xxxx
Note: Customized models are ALSO affected by this Engineering Change Notification.


EFFECTIVE FROM:
Gradual introduction, starting deliveries in April 2018.

CHANGE(S):
- New RAM chip (due to obsolescence) - new Firmware introduced to adopt for the RAM chip update.
- Update on touch power function to ensure touchscreen controller is off when unit is off.


ADDITIONAL INFORMATION:
Firmware changes for video scaler:
12", 15", 19" and 24inch - OLD: RAP_XXXX_160216R0V01. NEW: RAP_XXXX_171002R3V01.
17" and 26" - OLD:RAP_XXXX_170120R0V01. NEW: RAP_XXXX_171002R3V01.

Hardware update is tested and approved. We do not expect any change in behaviour during use related to new firmware. Traceability using serial number, no change in typenumbers and article numbering/naming.



For further enquiries regarding this Engineering Change Notification, please contact HelpDesk at Hatteland Display.




Implemented by:
____________________________________________________
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Frode Grindheim
Vice President Product Management
Hatteland Display AS
Read and Understood by:
_______________________________________



(Your name and Company)



Document Reference ID: 02_2018_ECN

Hatteland Display AS
Eikeskogvegen 52, N-5570 Aksdal, Norway
Tel: (+47) 4814 2200
www.hatteland-display.com