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Thursday, February 11, 2016

Engineering Change Notification (ECN)

Series X - Maritime Panel Computers (MMC) and HT B22 Computer, BIOS update

Hatteland Display hereby informs about changes for the following model(s):


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HD xxT21 xxC-xxY-xxxx HT B22xx-xxx-xxx-xxxx


CHANGE(S) APPLIES FOR THE FOLLOWING HATTELAND DISPLAY® PRODUCT(S):
HD xxT21 xxC-xxY-xxxx
HT B22xx-xxx-xxx-xxxx

BIOS: Affects all models except for models with "Y" = R or K.
Does not affect HD 08T21 xxC-xxx-xxxx / HD 13T21 xxC-xxx-xxxx.

Note: Customized models are ALSO affected by this Engineering Change Notification.


EFFECTIVE FROM:
Gradual implementation from 1st of March 2016.
Existing Product Type Numbers remain unchanged.


CHANGE(S):
- New BIOS version: Solved issue with frozen units after change of boot device in BIOS menu.


ADDITIONAL INFORMATION:
The issue is described/identified as:
- BIOS crashes after change of settings for boot priority.
- MMC/Computer is freezing after configuring the BIOS to allow boot up from a USB memory stick.
- Screen frozen after BIOS saving.

Trigger of the issue: the issue occur when HDD/SSD is disconnected during change of boot device in BIOS menu, i.e. require manual action.
Issue is more likely to occur for units with removable diskbays where HDD/SSD is easily accessible.
The issue does not occur in normal operation.



For further enquiries regarding this Engineering Change Notification, please contact HelpDesk at Hatteland Display.




Implemented by:
____________________________________________________
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Frode Grindheim
Vice President Product Management
Hatteland Display AS
Read and Understood by:
_______________________________________



(Your name and Company)



Document Reference ID: 07_2016_ECN

Hatteland Display AS
Stokkastrandvegen 87B, N-5578 Nedre Vats, Norway
Tel: (+47) 4814 2200 - Fax: (+47) 5276 5444
www.hatteland-display.com