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Tuesday, June 18, 2013

Engineering Change Notification (ECN)

Series X - Touch Screen Firmware Update

This ECN applies for all Maritime Multi Display (MMD), Standard Industrial Display (STD) and Maritime Multi Computer (MMC) products, sizes listed below.


image


CHANGE(S) APPLIES FOR THE FOLLOWING HATTELAND DISPLAY® PRODUCT(S):
HD 12T21 xxx-xxx-xxxP
HD 15T21 xxx-xxx-xxxP
HD 17T21 xxx-xxx-xxxP
HD 19T21 xxx-xxx-xxxP
HD 24T21 xxx-xxx-xxxP
Note: Customized models are ALSO affected by this Engineering Change Notification.


EFFECTIVE FROM:
3 June 2013. All units produced after this date will have new firmware version.

CHANGE(S):
- Touch Screen controller firmware update to fix issue with connection lost after 5-6 days (see below for exact version numbering).


ADDITIONAL INFORMATION:
Review attached updates of User Manual (MMD, MMC, STD) for 12-24 inch models with added General Touch Screen information, as well as procedure on how to update Touch Screen firmware on-site.

How to determine your current Touch Screen Firmware version: - Example for Microsoft® Windows® 7 as follows: "Device Manager/Mice and other/HID compliant mouse/Details/Hardware id/Rev Vxxxx", where "Vxxxx" is:

12 inch units: New=V1002 - Previous=V1001
15, 17, 19 and 24 inch units: New=V1001 - Previous=V1000



For further enquiries regarding this Engineering Change Notification, please contact HelpDesk at Hatteland Display.

Note: It is advised that you regularly check our website for updated versions of the linked User Manuals listed below.


Implemented by:
____________________________________________________
image
Frode Grindheim
Vice President Product Management
Hatteland Display AS
Read and Understood by:
_______________________________________



(Your name and Company)


Links to relevant file(s):
image inb100519-1_usermanual_mmd_seriesx_rev06.pdf (8.7mb) User Manual Series X (MMD)
image inb100535-1_usermanual_std_seriesx_rev03.pdf (8.1mb) User Manual Series X (STD)
image inb100485-1_usermanual_mmc_seriesx_rev08.pdf (9.6mb) User Manual Series X (MMC)
image doc101208-2_seriesx_hdpcts_fwupgrade_revised.pdf (390.1kb) Firmware update procedure
 

Document Reference ID: 10_2013_ECN

Hatteland Display AS
囈sosen, N-5578 Nedre Vats, Norway
Tel: (+47) 4814 2200 - Fax: (+47) 5276 5444
www.hatteland-display.com