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Friday, August 28, 2015

Engineering Change Notification (ECN)

Touch Screen updates (Firmware, Glass, Controller) for 24/26 inch - Series X models

Hatteland Display hereby informs about changes for the Maritime Multi Displays (MMD), Maritime Multi Computers (MMC) and Industrial Standard Displays (STD) with Projected Capacitive Touch Screen (Multitouch) factory option:


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HD 24T21 xxx-xxx-xxxx HD 26T21 xxx-xxx-xxxx


CHANGE(S) APPLIES FOR THE FOLLOWING HATTELAND DISPLAY® PRODUCT(S):
HD 24T21 xxx-xxx-xxxx
HD 26T21 xxx-xxx-xxxx
Firmware update is applicable for both 24 and 26 inch models. New Touch Screen Glass and Hardware Controller applies only for 24 inch models.


EFFECTIVE FROM:
The new firmware, controller and Touch Screen glass will be implemented in production and affects units manufactured after Mid September 2015 for 24 inch units, and 7th August 2015 for 26 inch units.

CHANGE(S):
- 24/26 inch Touch Screen Firmware (FW) updated.
- 24 inch Touch Screen Glass revised (no visual changes, see below for operational changes).
- 24 inch Touch Screen Controller Hardware changed to same type as for 26 inch (see below for operational changes).


ADDITIONAL INFORMATION:
The revised firmware allows the driver (PCT Touch Utility) to support and enable touch features for Microsoft Windows XP (WinXP) (Note: Multitouch is not supported in WinXP). Newer Microsoft Windows versions have native Multitouch support via system HID (Human Interface Device) drivers and does not need additional drivers to operate. Therefore, the attached documents and drivers are only suitable for WinXP systems. For Linux based operating system, please see attached documents to fully enable Multitouch.

The new Touch Screen glass and Hardware controller for 24 inch models have improved reporting speed, better and faster response from the touchscreen. Additionally the new glass and firmware now supports 10-finger support in Microsoft Windows 7 and above (as oppose to previous Multitouch with 2-finger support).

Both new solutions have been tested thoroughly. Users which are already running Microsoft Windows 7 and above can continue to use HID drivers as before with no additional actions to be performed as result of this ECN.



For further enquiries regarding this Engineering Change Notification, please contact HelpDesk at Hatteland Display.




Implemented by:
____________________________________________________
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Frode Grindheim
Vice President Product Management
Hatteland Display AS
Read and Understood by:
_______________________________________



(Your name and Company)


Links to relevant file(s):
image ind100110-14_touchscreen_support_windowsxp_via_pct_touch_utility.pdf (539.1kb) Install and Configure PCT Touch Utility Driver
image touchscreen_ptouchutility_winxp_drivers.zip (5.6mb) Driver package and notes for Windows and Linux.
image ind100110-16_windowsxp_with_pct_touch_utility_future_migrate_notice.pdf (330.9kb) Future migrate/upgrade from Windows XP to newer Windows notice.
 

Document Reference ID: 21_2015_ECN

Hatteland Display AS
Stokkastrandvegen 87B, N-5578 Nedre Vats, Norway
Tel: (+47) 4814 2200 - Fax: (+47) 5276 5444
www.hatteland-display.com