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Service Memo Notifications

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SM

2016

SM #01
09 Sep 2016 		Dimming of backlight down to zero for Series X products
2012

SM #01
15 Nov 2012 		Solid State Disk (SSD) device, write endurance and disk failures
2011

SM #01
02 Feb 2011 		HT C01 DVI-I connector bracket
2010

SM #03
11 Oct 2010 		Series 2 Touch Screen failure symptoms.
SM #02
24 Aug 2010 		Unexpected shut down
    We have identified rare cases of the Series 1 range of display units failing when exposed to higher
    temperature than normal room temperature.
SM #01
24 Aug 2010 		Keypad locked in reprogramming sequence.
    The keypad for Series 1 range of display units has a built-in hotkey (holding the "+"
    button active for at least 5 seconds, while powering the unit) to let the keypad
    reprogram itself (the keypad features a micro controller which uses its own firmware.
2009

SM #02
31 Aug 2009 		During end test of stored JH 27T11MMD Displays, moist/fog was discovered on some displays.
SM #01
13 Jul 2009 		During test of unused COM ports (3-6) connected to an active network, a problem
    with high CPU load was discovered. The problem is related to unhandled interrupts in the driver
    layers. For all "open" COM ports, the interrupts are handled and this error will therefore not reoccur.
2008

SM #01
24 Jan 2008 		Information about potentional "no picture" failure on video controllers (JH1600)
Used in the HATTELAND® Maritime Multi Display (MMD 17-23 inch) products manufactured from Oct 2006 to Apr 2007.

Rev 2 - 24 Jan 2008: Revised: Current company profile, problem description and OSD firmware indication text.
2002

SM #01
14 Oct 2002 		Information about defective MMD products in Sep. and Oct. 2002


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